RELAYING INFORMATION
a. Product and Service Knowledge
b. Filtering and Repackaging Information
c. Asking the Right Questions
Day 1: INTRODUCTION TO EFFECTIVE COMMUNICATION
Learners will be able to learn in a practical manner through engaging lectures, hands-on activities, interactive discussions, and lively demonstrations, to understand and implement effective communication skills in their daily work.
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Day 2: EFFECTIVE COMMUNICATION
Learners will be able to learn in a practical manner through engaging lectures, hands-on activities, interactive discussions, and lively demonstrations, to understand and implement effective communication skills in their daily work.
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